Full Property Management
Ongoing landlord and tenant support, property oversight, inspections, issue follow-up and day-to-day coordination.
LANDLORD & PROPERTY MANAGEMENT SERVICES
Property management with maintenance built in.
TBLS gives landlords one team for day-to-day management, tenant communication, maintenance coordination, cleaning, gardening and property support across Cambridge and surrounding areas.
TPO member T13810
CMP member CMP015117
TDS Custodial EW168688
TPOProperty redress membership T13810
CMPClient Money Protect member CMP015117
TDSCustodial membership EW168688
ICORegistration ZB980255
THE TBLS DIFFERENCE
Landlord support without juggling multiple suppliers.
Property management works better when the people handling the tenant issue can also organise the practical work. TBLS combines management with access to its own property-services team, helping issues move from report to completion with fewer handovers.
Maintenance & Repairs
Responsive maintenance with electrical, plumbing and multi-trade capability available through the same company.
Cleaning & Gardening
Regular or one-off property-care services can be coordinated alongside the management of the property.
Tenant Reporting
Tenants can report issues through agreed channels including email, WhatsApp and WeChat, making it easier to capture the right information quickly.
WHO WE SUPPORT
Built for landlords who want practical management.
TBLS is particularly suited to landlords who want one accountable team to manage both the communication and the practical property work.
HOW IT WORKS
- 1Property reviewWe discuss the property, current tenancy and the level of support you need.
- 2Management setupContacts, keys, reporting routes and property information are brought into one organised process.
- 3Tenant & maintenance supportIssues are received, triaged and routed to the right person or trade.
- 4Landlord oversightYou receive updates, decisions and approvals without needing to coordinate every supplier yourself.
MANAGEMENT FEES
Simple pricing, with portfolio options.
We keep the public pricing straightforward. Your final proposal will confirm exactly what is included and any applicable VAT treatment.
STANDARD FULL MANAGEMENT
10%of monthly rent
Our standard full-management rate for landlords who want ongoing management and property support.
LARGER PORTFOLIOS
6–8%may be available
Portfolio pricing may be available where TBLS also provides the maintenance, gardening and cleaning services.
OTHER SUPPORT
- £10/month key holding
- £25 external-contractor coordination per attendance
- VAT applied where applicable
NEW OPTION UNDER DEVELOPMENT
Guaranteed rent for landlords who want certainty.
TBLS is developing a guaranteed-rent option for selected properties. Instead of a normal management percentage, TBLS would agree a fixed monthly rent with the property owner and pay that agreed amount regardless of normal room-by-room occupancy, subject to the final contract.
TBLS would then operate the property, let the rooms to suitable occupiers and retain the difference between the rent paid to the owner and the rental income generated by the property.
This service is not yet a standard TBLS offering. We are currently registering landlord interest while the legal agreements, property criteria and operating process are finalised.
MAINTENANCE ROUTING
Problems go to the right person faster.
When a tenant reports an issue, TBLS assesses the information and routes the job based on urgency, likely trade and risk of further damage. Electrical, plumbing, locksmith and drainage issues are treated as priority categories where the circumstances indicate an urgent risk.
01Tenant reports issue
02TBLS reviews urgency
03Correct trade assigned
04Landlord updated
LANDLORD FAQ
Common questions.
Do you use your own maintenance team?
For fully managed properties, TBLS can use its own maintenance, gardening and cleaning capability so the property is not passed between unrelated providers unless a specialist contractor is required.
Can I still use my own contractor?
Yes. Where a landlord chooses an external contractor, TBLS can coordinate access, keys and attendance. An administration charge may apply per attendance.
How can tenants report maintenance?
Reporting can be handled through agreed channels including email, WhatsApp and WeChat.
Do you manage HMOs and student lets?
Yes. TBLS has a particular focus on HMOs, student lets and properties occupied by young professionals.
LANDLORDS & PORTFOLIO OWNERS
Want one company looking after more of the property?
Tell us how many properties you manage and what level of support you need. We’ll put together a landlord proposal around your portfolio.